Privacy Policy

1. Information We Collect

We collect the following types of information for business, project, and communication purposes:

• Personal identification: Names, business contact details, job titles, and professional information.
• Contact data: Email addresses and correspondence records.
• Project-related data: Facility information, scope descriptions, project parameters, and requirements exchanged in inquiries or negotiations.
• Technical data: IP address, device/browser information, pages visited, and cookies as part of normal web usage.
• Communication history: Records of communications through our forms, email, or other business interactions.

We do not intentionally collect sensitive personal data (such as race, religious belief, genetic or biometric data) or any information not needed for project fulfillment and client relationship management.

2. How We Use Your Information

• To provide and improve our consultation, design, engineering, and construction services for industrial facilities.
• To communicate with you regarding inquiries, contracts, orders, and ongoing projects.
• To process orders, payments, and deliver professional services as agreed.
• For client relationship management and ongoing support after project delivery.
• To comply with legal, accounting, or regulatory requirements in applicable jurisdictions.
• To monitor and improve site security, usability, and operational effectiveness.

We never sell or rent your personal or project data to any third parties for marketing or unrelated purposes.

3. Legal Bases for Data Processing

We only process personal data where legally permitted, which may include:

• Performance of a contract (e.g., managing your project or fulfilling a service order)
• Compliance with legal obligations (e.g., tax, business, safety, or regulatory requirements)
• Legitimate business interests (e.g., communication, project management, and security)
• Your explicit consent, where obtained (e.g., for optional marketing updates – which are rare)

4. Cookies and Tracking Technologies

Tower Rush Forge uses cookies and similar tracking technologies to support essential site functions and analytics. These may include:

• Strictly necessary cookies – enable core site operation and user session integrity.
• Analytical/performance cookies – assist in understanding how visitors use our website, supporting improvements.

Cookies do not contain personally identifying information unless you submit it directly via forms. You may control or block cookies via your browser settings; however, blocking essential cookies may affect site operation.

5. Data Storage and Security

We store collected data using secure hosting and employ strong technical and organizational measures to protect against unauthorized access, modification, disclosure, or loss. Security controls include access limitation, physical security, regular audits, up-to-date software, and secure data transmission protocols.

While we strive to protect your information, no data transmission or storage system is fully immune to risks. We encourage professional diligence in choosing digital correspondence and remind you not to include confidential personal information in general contact forms.

6. Data Retention

We retain personal and project information only as long as necessary for the purposes described above and as required by relevant legal, regulatory, and contractual obligations. When information is no longer needed, we securely delete or de-identify it where possible.

7. Sharing and Disclosure

We limit disclosure of collected information to the minimum required for the operation of our business and fulfillment of client projects. This includes:

• Authorized internal staff, professional advisors, or contractors under strict confidentiality obligations.
• Third-party processors providing technical infrastructure, hosting, or support, only as necessary and always under compliant agreements.
• Authorities or regulators, but solely where compelled by law or with your specific direction.

We expressly do not sell, exchange, or make your project or personal data available to unrelated third parties.

8. International Transfers

Our operations and technical infrastructure may involve processing data from countries outside your own jurisdiction. Where this occurs, we ensure your information receives a level of protection consistent with applicable law, including use of Standard Contractual Clauses or other appropriate mechanisms.

9. Your Rights

Depending on jurisdiction, you may have certain rights regarding the information we store and process about you, such as:

• The right to access, correct, or request deletion of your personal data.
• The right to restrict or object to processing activities in certain circumstances.
• The right to data portability.
• The right to withdraw any consent previously provided.

To exercise any of these rights or for additional questions about our privacy practices, contact us any time at towerrushforge@gmail.com.

10. Links to Other Sites

Our website may include links to external sites. We have no control over and are not responsible for the contents or privacy policies of these external resources. We encourage you to review their privacy terms before providing any data.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, internal practices, or technology. The "Last updated" date at the top will always show the current version. Please review this Policy from time to time to stay informed about how we protect your information.

12. Contact

For any privacy matter, access requests, or clarifications, please contact our data controller at towerrushforge@gmail.com with the subject "Privacy Inquiry". We respond to all legitimate requests in accordance with applicable data protection laws.